Title III requires that state and local governments follow specific architectural standards in the new construction and alteration of their buildings.1 They also must relocate programs or otherwise provide access in inaccessible older buildings and communicate effectively with people who have hearing, vision, or speech disabilities. Public entities are not required to take actions that would result in undue financial and administrative burdens. They are required to make reasonable modifications to policies, practices, and procedures where necessary to avoid discrimination, unless they can demonstrate that doing so would fundamentally alter the nature of the service, program, or activity being provided.
There is no exhaustion requirement for Title III claims, and a private lawsuit may be brought to remedy the discrimination if advocacy is unsuccessful.
- 142 U.S.C. § 12181.